At Velocity Logistics Solutions, we proudly stand behind every part we sell. Our goal is to provide high-quality, reliable used auto parts — backed by a warranty you can count on.
Standard Coverage – 30-Day Warranty
All qualifying used parts come with a 30-day warranty from the delivery date, unless otherwise noted. This covers:
- Manufacturing or material defects
- Part failure under normal use
- Malfunctions not caused by external factors
What’s Not Covered
Please note, our warranty does not apply to:
- Improper installation or misuse
- Overheating, collisions, or neglect
- Electrical parts after installation
- Labor costs or towing fees
- Parts used for racing or off-road applications
Engine & Transmission Warranty Requirements
To keep your warranty valid on engines and transmissions, you must:
- Install new seals, gaskets, and filters
- Flush fluids (coolant, oil, transmission fluid)
- Provide professional installation documentation
How to Make a Warranty Claim
- Contact us at 📧 info@velocitylogisticssolutions.com or 📞 [Insert Phone Number]
- Provide your order number, part description, and reason for the claim
- We’ll evaluate and, if eligible, offer a replacement, credit, or refund
Note: Part must be returned in original condition with proof of purchase.
Return Shipping
Return shipping is the buyer’s responsibility unless:
- The part is defective
- We sent the wrong item
Extended Warranties Available
Ask us about extended warranties for engines, transmissions, and major components. Coverage up to 90 days or more available on select items.
Need Support?
We’re always happy to help! Contact our support team:
info@velocitylogisticssolutions.com
📞 [Insert Phone Number]